I can’t sign into InboxPurge—what should I do?

I Can’t Sign Into InboxPurge—What Should I Do?

If you're having trouble signing into InboxPurge, follow these steps to troubleshoot and resolve the issue.

1. Ensure You Are Using the Correct Google Account

InboxPurge requires you to sign in with the same Google account associated with your current Gmail.

  • Try switching accounts in Gmail and refreshing the page.
  • If you have multiple Google accounts, ensure you're signed in with the correct one.

2. Check Your Browser Settings

Some browser settings or extensions may interfere with the sign-in process.

  • Disable ad blockers, script blockers, or privacy extensions temporarily and try again.
  • Ensure your browser allows third-party cookies, as Google login may require them.
  • Try signing in using Incognito Mode (Private Browsing) to see if the issue persists.

3. Clear Cache & Cookies

Stored cache or cookies can sometimes cause login issues.

  • Go to your browser’s Settings → Privacy & Security → Clear Browsing Data.
  • Select Cookies and Cached Images & Files, then clear them.
  • Restart your browser and try signing in again.

4. Ensure You Have Granted the Required Permissions

If you previously denied InboxPurge access to your Gmail, the login may fail.

  • Visit Google Account Permissions.
  • Find InboxPurge and ensure permissions are granted.
  • If necessary, remove access and sign in again to reauthorize.

5. Try a Different Browser or Device

If sign-in fails on your current browser, try:

  • A different browser (Chrome, Edge, Brave, Opera).
  • A different device (another computer).

6. Check for Temporary Google Issues

In rare cases, Google authentication services may experience downtime.

  • Check Google’s Status Dashboard to see if Gmail or authentication services are down.
  • Wait a few minutes and try again.

7. Still Can’t Sign In? Contact Support

If none of the above steps work, contact InboxPurge support for assistance:
📧 [email protected]

Please include:

  • A brief description of the issue.
  • Any error messages you received.
  • The browser and device you are using.

By following these steps, you should be able to resolve most sign-in issues and regain access to InboxPurge.